The short version
- No sign-up needed. You can talk without giving us an email or any profile information.
- We never record your calls. Audio goes directly between you and the other person, or through an encrypted relay when a direct connection isn't possible; either way it isn't recorded. During a call, a small model running on your own device estimates your voice type for gender matching; only that estimate reaches us (a label, a confidence score and the model version), never any audio.
- Chats with strangers aren't saved. Messages pass through our server, are screened automatically for abuse, and are then discarded. The one exception is a message to a friend who isn't looking at your chat: we hold it until they've seen it, for at most 30 days, then delete it.
- We don't sell your personal data.
- We don't ask for your phone number, contacts, precise GPS location or video (there is no video at all). Your general region comes from your connection, and you can hide it.
- Your IP address is only stored as a one-way hash, in the limited safety records we keep for reports and bans.
1. What we collect
- No account needed. You can talk without signing up. In that case we don't collect any personal profile data.
- Account data. If you sign up, we store your email and, optionally, your country (used to show your general region to the people you're matched with).
- Gender. We ask everyone before their first call, because matching and gender filters depend on it, and it's shown to the people you're matched with. You can choose "Other". Without an account it's kept on your device and used for matching.
- Mobile app. The app stores a random ID created when it's installed (used to keep bans in place, and for your friends list and blocks without an account). If you allow notifications, we store a push token linked to that ID and your account. Support messages are stored so we can answer you. The app has no Meta Pixel and no advertising or tracking SDKs. The voice estimate below applies to the website only.
- Usage data. Basic data like daily-streak check-ins and limited technical logs needed to run and secure the Service.
- Voice estimate. During voice calls, a small model running on your own device listens to your microphone and estimates your voice type. We store only the result — a label, a confidence score and the model version — against your account or, without one, your browser's anonymous ID. Audio never leaves your device for this. Matching uses this estimate in place of the gender you set, once it's confident.
- Safety records. When you report someone or are reported, or when a ban is issued, we store the reason, the time, and the device and network identifiers involved. Your IP address is only ever stored as a one-way hash.
- Payment data. Handled entirely by our payment processors. We never see or store your full card details. For Premium passes, Cashfree requires a mobile number; we pass it to Cashfree for that payment only and don't store it.
2. Your calls are never recorded
Voice calls connect peer-to-peer over WebRTC — or, when a direct connection isn't possible, through an encrypted relay server that passes the audio on without being able to listen to it — and are not recorded or stored by us. In-call text chat is ephemeral — it exists only for the duration of the call and is never saved.
The voice estimate described in section 1 runs entirely on your device; no recording of your voice is made or sent to us for it.
Messages you send to a friend from your Friends list work the same way, with one exception: if your friend isn't looking at your chat when you send it, we hold the message until they've seen it, then delete it. Messages they haven't seen are deleted after 30 days, or straight away if either of you unfriends or blocks the other.
3. How we use your data
- To match you with other users, apply your gender preference, and give Premium subscribers priority matching
- To maintain streaks, rewards, and your subscription
- To keep the Service safe — acting on reports and abuse
- To operate, secure, and improve the Service
- To send you occasional emails about Random Talker, such as new features and community news. You can unsubscribe at any time using the link in any of these emails
We do not sell your personal data.
4. Service providers
We share limited data with trusted providers only as needed to run Random Talker:
- Supabase — authentication and database
- Google — optional sign-in
- Freemius — subscription payments and billing
- Cashfree — one-time Premium pass payments (India)
- Meta — Meta Pixel, to measure our ads on Facebook and Instagram
- Brevo — sending our email newsletters
- Resend — sending account and safety emails, such as a notice that a ban was issued
- Telegram — support messages, with your account email if you're signed in, are forwarded to our team on Telegram so we can reply. Alerts about serious reports also reach us this way, without details of who was involved
- Sentry — error reports that help us find and fix problems; they can include technical details of the request that failed
- Apple and Google Play — in-app subscriptions and, on Apple devices, optional Sign in with Apple
- Google Firebase — delivering push notifications in the app
- Cloudflare — relaying call audio when a direct connection isn't possible
- Giphy and DiceBear — GIF search and avatar images; they receive your search terms or avatar settings and your IP address
- Third-party AI providers — only after you allow it in the app: OpenRouter, xAI or Kimi receive a message you choose to translate, and Google Gemini or Groq receive your support messages so our assistant can reply. You can decline; translation then stays off and you can email us for support instead
We share data with these providers only to run the Service, and we require them to protect it at least as well as this policy does.
5. Sharing with the authorities
We share data with the police or other authorities only:
- when we receive a valid legal order or request under Indian law
- when a report involves the sexual abuse or exploitation of a child, which we report as the law requires
- in an emergency, when we believe someone's life or safety is at risk
Because calls are never recorded and chat is never saved (beyond friend messages waiting to be seen), what we can share is limited to account details and the safety records described above. While an investigation or legal request is open, we may keep the relevant records for longer than usual.
Law enforcement agencies can send requests to support@randomtalker.com from an official address, with "Law enforcement request" in the subject line, the legal basis for the request, and the date and approximate time of the activity in question.
6. Cookies & local storage
We use essential cookies and browser local storage to keep you signed in and remember preferences.
On our website, we also use the Meta Pixel, which sets cookies so Meta can tell us whether our Facebook and Instagram ads led to a visit and to a call starting. It records the pages you visit here and that a call connected. It never receives what you say, your messages, or who you talked to. You can manage ad tracking in your Facebook or Instagram ad settings.
7. Data retention
We keep account data for as long as your account is active. When you delete your account, we remove your personal profile data, except where we must retain limited records to meet legal or financial obligations.
Your voice estimate (section 1) is kept while you keep using voice calls: with an account it's deleted along with your account, and without one it's deleted after 90 days with no new call. Friend messages are kept only until they're seen, and at most 30 days (section 2).
8. Your rights
You can access, correct, or delete your account data, and you can request a copy of it. To make a request, contact us at the email below. You can also delete your account yourself under Settings in the app. You can withdraw permission for AI features by declining the next time you're asked, and turn off notifications in your device settings.
9. Children
Random Talker is for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor is using the Service, please report it.
10. Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "last updated" date above.
11. Contact
Questions or requests? Email us at support@randomtalker.com.